Purpose:

Shift Leads provides direct assistance and support to restaurant leadership. Leads team members in ensuring we deliver friendly and thoughtful service in an engaging, well- maintained and clean environment.

 Tasks

• Monitors Team deployment as schedule dictates.

• Conducts shift walk-through and completes all tasks required to open, transition and close the restaurant

• Engages with all guests to ensure our service and enjoyment standards are delivered.

• Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

• Ensure cleanliness standards are maintained throughout the restaurant 

• Completes shift administration and banking tasks

• Monitor food preparation methods, recipes, and portion sizes.

• Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.

• Ensures team members follow break and meal period schedules as mandated 

Knowledge:

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills:

Basic Skills

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Speaking - Talking to others to convey information effectively.

Work Attire

• Wear VG uniform as well as non-slip shoes required by safety department.

Physical Demands

• While performing the duties of the job the Team Member is regularly required to stand and walk for extended periods of time and bend and twist at the waist

• Team Member is required to frequently speak and to hear

• Occasionally required to lift and carry up to 25 pounds

• Use of hands to grasp tools such as a knife, spatula, ladle, and other utensils to prepare food

• Repetitive hand use

• Reaching for items below waist level (retrieving food items from walk-in cooler or drawers), between waist and shoulder level (washing dishes, placing plates on shelf), and above shoulder (retrieving plates or containers from shelves)

• Exposure to extreme cold (walk-in cooler), extreme heat (stove, oven), moisture (water, steam, dishwasher), and dust, fumes, or chemicals (cleaning solutions)